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We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to help users with various disabilities access our website effectively.
Our website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We also aim to be compliant with the Americans with Disabilities Act (ADA) and the European Accessibility Act requirements. These guidelines and regulations explain how to make web content more accessible to people with a wide range of disabilities. We acknowledge that some aspects of our website may not yet achieve full compliance, and we are actively working to address these areas.
Our website implements the Accessibly App, which provides a variety of tools to enhance website accessibility:
Despite our best efforts to ensure accessibility, there may be some limitations. Content provided by third parties, user-generated content, or certain legacy pages may not be fully accessible. We are continuously working to improve our website's accessibility.
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us. We are committed to addressing these issues promptly.
The accessibility features on this website are provided through the Accessibly App, which utilizes several technologies including HTML, CSS, JavaScript, and various frameworks to enhance accessibility. Our implementation strives to be compatible with major screen readers and assistive technologies.
While we strive to adhere to WCAG 2.1 Level AA standards and provide accessible content, we cannot guarantee that our website will be accessible to all users under all circumstances. This website is provided 'as is' without any representations or warranties, express or implied.
In no event shall we be liable for any damages arising from or related to:
By using this website, you agree to hold us harmless from any claims related to website accessibility issues. We are committed to addressing accessibility barriers in good faith but cannot guarantee immediate resolution in all cases.
If you have any questions about our accessibility efforts or encounter any barriers while using our website, please contact us.
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Deliveries outside of the UK and EU may incur import taxes and/or customs duties. Unfortunately this is out of our control and you will be required to settle these yourself. More information specific to your country can be found on your local Government website.
Our shipping to EU countries is inclusive of customs and import tax, meaning no nasty surprises when you're expecting your delivery - we've got you covered.
| Order Value | Service | Cost | Shipping Times |
|---|---|---|---|
| Under €80 | EU Carbon Offset Delivery (Tracked)* | €9.95 | 7-10 Working Days |
| €80 And Over | EU Carbon Offset Delivery (Free Tracked Delivery)* | FREE | 7-10 Working Days |
*Signature required
Customers in Norway and Switzerland, please check out import taxes and/or customs duties with your local government's policy to avoid any unexpected charges. Unfortunately this is out of our control and you will be required to settle these yourself.
| Order Value | Service | Cost | Shipping Times |
|---|---|---|---|
| Under €80 | EU Carbon Offset Delivery (Tracked)* | €9.95 | 7-10 Working Days |
| €80 And Over | EU Carbon Offset Delivery (Free Tracked Delivery)* | FREE | 7-10 Working Days |
*Signature required Delivered via UPS in Norway.
Good news - goods imported into Australia for personal use that are under 1000AUD (total order value) are free from import tax. Unfortunately any charges that are applicable are out of our control and you will be required to settle these yourself. Please check these out with your local government to avoid any nasty surprises.
New Zealand customers, please check your local import duties for the most up to date information.s. Unfortunately this is out of our control and you will be required to settle these yourself.
| Order Value | Service | Cost | Shipping Times |
|---|---|---|---|
| Under $250 | Tracked Economy Shipping (6-10 days) | $30 | 6-10 days |
| $250 And Over | Free Tracked Economy Shipping (6-10 days) | FREE | 6-10 days |
Good news - goods imported into the USA for personal use that are under $800 (total order value) are free from import tax. Unfortunately any charges that are applicable are out of our control and you will be required to settle these yourself. Please check these out with your local government to avoid any nasty surprises.
| Order Value | Service | Cost | Shipping Times |
|---|---|---|---|
| Under $120 | Tracked Economy Shipping (6-10 days) | $12 | 6-10 days |
| $120 And Over | Free Tracked Economy Shipping (6-10 days) | FREE | 6-10 days |
Canadian customers, please note that you will almost certainly incur import taxes and/or customs duties. Unfortunately this is out of our control and you will be required to settle these yourself. Please check these out with your local government to avoid any nasty surprises.
| Order Value | Service | Cost | Shipping Times |
|---|---|---|---|
| Under $120 | Tracked Economy Shipping (6-10 days) | $12 | 6-10 days |
| $120 And Over | Free Tracked Economy Shipping (6-10 days) | FREE | 6-10 days |
Please note that deliveries outside of the UK and EU will incur import taxes and/or customs duties. Unfortunately this is out of our control and you will be required to settle these yourself. Please check these out with your local government to avoid any nasty surprises.
| Order Value | Service | Cost | Shipping Times |
|---|---|---|---|
| Under £150 | Tracked Economy Shipping (6-10 days) | £15 | 6-10 days |
| £150 And Over | Free Tracked Economy Shipping (6-10 days) | FREE | 6-10 days |
